Shipping policy

At ESCP, every detail is considered — from the design of our products to the way they arrive in your hands.

Discreet Packaging

All orders are shipped in completely discreet, unbranded packaging.
There is no reference to the contents of your order on the outer packaging, ensuring your privacy is always protected.

Fulfilment & Dispatch

Orders are carefully prepared and dispatched from our secure fulfilment centre in Victoria, Australia.
We aim to process all orders within 1–2 business days.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Timeframes

Estimated delivery times:

• Victoria Metro: 1–3 business days

• Interstate (Australia): 2–6 business days

• Regional areas: 3–8 business days

Please note that delivery timeframes are estimates and may vary during peak periods.

Shipping Method

We use trusted Australian courier and postal partners to ensure your order arrives safely and efficiently.

All orders include tracking.

Privacy on Delivery

Your order will arrive in discreet, unbranded packaging, with no indication of its contents.
Billing and sender details are kept minimal to ensure complete privacy.

International Shipping 

We currently offer international shipping to selected countries. Delivery times and shipping fees will be calculated at checkout.

Please note that customs duties or import taxes may apply and are the responsibility of the customer.

Order Issues

If your order has not arrived within the expected timeframe, or if you experience any issues, please contact us at:
Hello@myescp.com

We’re here to ensure your experience is seamless from start to finish.

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